What is a team?  Blair Singer defines it as a group of people with complementary skills who are committed to:

    •    A common purpose and vision
    •    A set of performance goals
    •    A set of personal performance standards
    •    An approach and strategy
    •    Demonstrating a commitment by all members
    •    Exhibiting trust and trustworthiness between the players
    •    Holding all mistakes as "learning experiences" and takes the time to "debrief" what was learned in all cases

Now is a good time to ask yourself, "do I have a staff, or a team?"  Chances are good that you only have a staff.  What's the difference?  A staff works independently and requires you to prod them individually.  A team holds each other accountable for their actions and challenges one another to take their performances to the next level.

A Code of Honor is what you need to turn your staff into a team.  Create a set of rules with your staff that they all feel invested in and responsible for.  Now your team will become more motivated to work together and achieve your goals.  For help with this refer to our Code of Honor Training Kit.
 
Once you have established a team the key to keeping it working is trust.  Here are some elements required to build, maintain and restore trust:
 
    1.    Create brightness of the future or clear and beneficial goals that have an ending in sight
    2.    Maintain frequency of interaction between the members
    3.    Purposely make and keep agreements to form a track record of trustworthiness
    4.    Build and maintain rapport based upon use of language, tonality, behaviors and understanding other's points of view

This topic and many more are more thoroughly explored in the training kit.
 


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