The Right Touch - The Success Story of Massage Envy Arizona
Massage Envy AZ Region’s Results
(August 2009-March 2010)
For the AZ Region, the overall closing percentages improved from an average of 18.1% close percentages
to over 26.3% closing. The number of active members for the region increased by 17% over the training
period. This represents an increase of over $4.4 Million in additional annual revenue for the AZ region.
The December 2009 push for gift card sales produced a $100,000 in additional revenue over the previous year for the region.
Clinic Manager Comments
Amy – Camelback “The training is a direct way to increase your sales. I have 8 SAs and 6 are now closing sales over 30% and 2 over 40%.”
Jen – Tempe Marketplace “We have seen our results go from 25% to 32% closing, which is quite an increase! “
Tami - Surprise “Our closing percent has gone to 28% up from 18% last year.”
Amber – Goodyear “We have increased second time prospect sales by over 30% compared to last year, which is amazing!”
Steve Cook, AZ Regional Developer, on Sales Partners Training
“The Sales Partners delivery method supports the corporate training 100% and gets it out to the local teams with trainings done on location twice a month. This gets the owners away from having to personally deliver the trainings to their franchises and keeps the training consistent in the region.
For a few hundred dollars a clinic we can get an expert training organization to deliver high impact high frequency training on a month to month basis. This is very difficult to do in house even with a full time hired trainer, since the trainer can be on vacation, have personal engagements, etc.
With Sales Partners we get a team of professionals that are able to deliver highly effective training week after week to maintain a high level of performance for each of the franchise locations.”
Why Sales Partners was selected?
- Training incorporated Susan Landgraf’s training methods and the corporate training materials.
- High energy high impact training that keeps people’s attention.
- Provides business skills like team building, objection handling, managing the ‘little voice’, ‘code of honor’, building rapport, setting goals, and a lot more.
Download the AZ Case Study
Watch what other Massage Envy Regions had to say about SalesPartners training: