Category: - Welcome to SalesPartners N. CA/NV Business Coaching, Sales Training, Public Speaking, Personal Development, and Team Building.
 
An excerpt from Blair Singer's Book, The ABC's of Building a Business Team That Wins. 

"Greatness doesn't happen by chance, nor does it occur in a vacuum. Greatness comes from, first, a passion for what you do; and second, a clear understanding of what you can and want to be best at. 

 The third component involved in any great story about someone going from rags to riches, overcoming adversity, achieving success in any area of life is a personal Code of Honor, a set of personal rules and agreements that they are unwilling to compromise. 

 Do you have a Code of Honor for you? What are your rules? To what do you hold yourself accountable? Who the heck are you? 

You see, because when all the smoke clears, they can take away your money, your possessions, your friends and even your health, and what you are left with is your honor. 

In those terms, what is your Code of Honor? I have found that the most powerful people are not always found on the cover of Newsweek, Fortune Magazine or Sports Illustrated. 

Sometimes they may be sitting in the office next door. They are those who have decided in life to take a stand about who they are, what their standards are and who the want to be without regrets. 

My suggestion is this: If you haven't don so already, sit down and look at your financial life, your health, your relationships and your values, and create your code. What are you willing to commit to for yourself and your family? What do you stand for?" 

Try this exercise. Answer each of the following questions in the form of a list: 

 What am I most passionate about? 

 What can I be best at? 

 What do I want to be best at? 

 What do I stand for? 

 What do I want out of life? 

 How can I achieve my goals? 

 Who do I know that has what I want (or admire?) 

 Why do I admire them? 

 What do I see as unacceptable behaviors for successful people? 

 What do I dislike? 

 What would I like to avoid? What are my necessities in life? 

 What should every person try at least once before they die? 

 Can you think of any more questions? Use your answers to begin to form your personal code. Once you have your code you will find a new level of focus and a more defined path to achieving your life goals. 

 For more about creating a Code of Honor please refer to Blair Singer's book, The ABC's of Building a Team That Wins or his Code of Honor Training Kit. 
 
Code of Honor Training Kit  

Once a group decides that it wants to really operate as a tight high performance team, it must set the operating tolerances at varying degrees of tightness depending on how high performance they want to be.  Most organizations have operational standards for producing and delivering their goods or services, but have no behavioral standards that govern the conduct between team members or clients. 

Standards must be created by the team itself and should be created based upon the specific behavioral upsets and or problems that are unique to that team.  Standards must also be policed by the team itself.  In other words if a standard is breached any or all team members are obligated to "call it."    

There is an appropriate time, place and way to call it that does not humiliate the offending individual.  Remember that public criticism is very difficult for most people to take well. 
Here are some hints on "calling it":
 


1.      Use non-threatening language and tonality.  Cool off if necessary first.  

2.      Use the word "we" and appeal to the benefit of the team rather than making it a personal issue.

3.      Best to call another person on something in private, one-to-one.

4.      Qualify your concern about their reaction if necessary and your true intent in improving life for everyone concerned... not about 'blazing' anyone.  Lead with personal fears, emotions and considerations in the beginning of the conversation (i.e.  "I have been a bit afraid to communicate this to you for fear of...") 

For more on teamwork, employee conduct and the five remaining tips on "calling it" please refer to our Code of Honor Training Kit.
 
10 Steps To Make Your Business Boom  
 
You may have heard the phrase "Teamwork makes the dream work" before.
 
This quote is absolutely true.  The best way to ensure the success of your business is to make sure that your team is functioning together efficiently.
 
The best way to do this is to create a Code of Honor.
 
A Code of Honor is a set of rules that everyone in your business has agreed upon in order to shape employee conduct in an organized fashion.
 
Some sample rules are as follows:
 
"Never abandon a teammate in need."
"Celebrate all wins."
"Be on time."
 
Note:  For many more sample rules please refer to Blair Singer's book The ABC's of Building a Business Team That Wins.
 
There are several steps in creating a Code of Honor:
 
1.  Find a sane moment in which to create the code.
 
2.  Find recurring issues that repeatedly interfere with the performance of the team.
 
3.  Everyone participates!
 
4.  Talk about various instances of behavior, and how everyone felt about them, both positively and negatively.
 
5.  As soon as you are able to decide on a rule, write it down!
 
6.  Be specific.
 
7.  Don't try to legislate moods.
 
8.  Make sure that the rules are somewhat of a "stretch."
 
For the remaining two steps as well as an in depth explanation of each step please refer to Singer's book The ABC's of Building a Team That Wins.
 
For help with drafting, establishing and implementing a Code of Honor please contact your local SalesPartner.
 
All SalesPartners are thoroughly trained in developing a Code of Honor custom fit for your company.
 
What is a team?  Blair Singer defines it as a group of people with complementary skills who are committed to:

    •    A common purpose and vision
    •    A set of performance goals
    •    A set of personal performance standards
    •    An approach and strategy
    •    Demonstrating a commitment by all members
    •    Exhibiting trust and trustworthiness between the players
    •    Holding all mistakes as "learning experiences" and takes the time to "debrief" what was learned in all cases

Now is a good time to ask yourself, "do I have a staff, or a team?"  Chances are good that you only have a staff.  What's the difference?  A staff works independently and requires you to prod them individually.  A team holds each other accountable for their actions and challenges one another to take their performances to the next level.

A Code of Honor is what you need to turn your staff into a team.  Create a set of rules with your staff that they all feel invested in and responsible for.  Now your team will become more motivated to work together and achieve your goals.  For help with this refer to our Code of Honor Training Kit.
 
Once you have established a team the key to keeping it working is trust.  Here are some elements required to build, maintain and restore trust:
 
    1.    Create brightness of the future or clear and beneficial goals that have an ending in sight
    2.    Maintain frequency of interaction between the members
    3.    Purposely make and keep agreements to form a track record of trustworthiness
    4.    Build and maintain rapport based upon use of language, tonality, behaviors and understanding other's points of view

This topic and many more are more thoroughly explored in the training kit.